Although debatable, Sales is the single most critical function of an organization. Be it a fortune 500, Series funded or a startup. Sales guys are the front-runners who face clients head on. The heart & soul of a business entity lies with the Sales/marketing Team. In one liner - Sales is like oxygen without which a business entity suffocates and slowly fades away. As much as we would like to think that we're living a the 4th revolution (Aka Digital World), one where all sales happen on line and there is no need for us to pick up the phone, but unfortunately that's not true. Although sales does happen through the web, there are still many sales strategies that need us to pick up the phone, or have face to face meetings, where building relationships is still the key to closing the sale, especially if you're in a services business. To me, job titles don't matter. Everyone is in sales. It's the only way we stay in business. - Harvey Mackay Sales a